Privacy Policy
How we collect, use, and protect your personal data . Your rights under Singapore's PDPA.
1. Who We Are
Skills Training Hub Pte Ltd operates SuperMinds, a public speaking and communication enrichment programme for children and teens aged 9 to 17 in Singapore. In this Privacy Policy, "SuperMinds", "we", "us", and "our" refer to Skills Training Hub Pte Ltd.
This Privacy Policy explains how we collect, use, disclose, and protect the personal data of parents, guardians, and students who interact with us, in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
Our registered address is 250 Tanjong Pagar Road, St Andrew's Centre, #04-01, Singapore 088541.
2. What Personal Data We Collect
We may collect the following types of personal data:
From parents and guardians:
- Full name
- Email address
- Mobile phone number (including WhatsApp)
- Relationship to the child (e.g. mother, father, guardian)
From students:
- Child's full name
- Age and date of birth
- School and year level
- Any relevant learning or communication needs shared with us
During our programmes:
- Video recordings of students speaking during class sessions (shared with parents as part of our evaluation service)
- Written evaluations and coach observations
- Photographs or videos taken during classes or camps (used for programme documentation or, with consent, for marketing purposes)
From website visitors:
- Contact form submissions
- Enquiry details submitted via our website or WhatsApp
- Basic analytics data via cookies (see Section 9)
3. How We Collect Personal Data
We collect personal data through:
- Registration forms on our website (superminds.com.sg)
- WhatsApp enquiries and messages
- Email correspondence
- Direct interactions with our staff or coaches
- Our class management and payment systems
4. Why We Collect Personal Data
We collect and use personal data for the following purposes:
- To process registrations and manage enrolment in our programmes
- To communicate with parents and guardians about class schedules, fees, updates, and their child's progress
- To deliver video evaluations and written coach feedback as part of our programme
- To respond to enquiries about our programmes
- To process payments
- To improve our programmes and services
- To send programme updates, upcoming intake information, and relevant content to existing and past customers (you may opt out at any time)
- To comply with legal and regulatory obligations
We will not use your personal data for purposes other than those stated above without obtaining your consent.
5. Consent
By submitting a registration form, enquiring about our programmes, or enrolling your child with SuperMinds, you consent to the collection, use, and disclosure of personal data as described in this Privacy Policy.
Where personal data relates to a child (a person under 18 years of age), consent is obtained from the parent or legal guardian.
You may withdraw your consent at any time by contacting us at hello@superminds.com.sg. Please note that withdrawing consent may affect our ability to provide services to you.
6. Disclosure to Third Parties
We do not sell, rent, or trade your personal data to third parties. We may share personal data with trusted third-party service providers who assist us in operating our business, including:
- Payment processing providers
- Email and communication platforms
- Website hosting and analytics providers
These providers are contractually required to handle personal data in accordance with applicable data protection laws and only use your data to provide services to us.
We may also disclose personal data where required by law, court order, or regulatory authority.
7. Protection of Personal Data
We take reasonable steps to protect the personal data we hold from unauthorised access, use, disclosure, alteration, or destruction. These measures include secure storage systems, restricted access, and staff awareness of data protection obligations.
Video recordings of students are shared only with the parent or guardian who registered for the class and are not shared publicly or with other parties without explicit consent.
8. Retention of Personal Data
We retain personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. When personal data is no longer needed, we will take reasonable steps to securely delete or anonymise it.
9. Cookies and Website Analytics
Our website (superminds.com.sg) uses cookies and similar technologies to understand how visitors use the site. This may include data about pages visited, time spent on the site, and general location (country or city level).
You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of our website.
10. Overseas Transfer of Personal Data
Some of our third-party service providers may be located or store data outside Singapore. Where personal data is transferred overseas, we take steps to ensure that the recipient organisation provides a standard of protection comparable to the PDPA.
11. Your Rights
Under the PDPA, you have the right to:
- Request access to the personal data we hold about you or your child
- Request correction of any inaccurate or incomplete personal data
- Withdraw consent to the collection, use, or disclosure of your personal data (subject to legal or contractual restrictions)
- Request information about how your personal data has been used or disclosed in the past year
To exercise any of these rights, please contact us at hello@superminds.com.sg. We will respond to your request within 30 days. In some cases, a reasonable administrative fee may apply for access requests as permitted under the PDPA.
12. Children's Personal Data
Our programmes are designed for children and teens aged 9 to 17. We collect information about students only from their parents or legal guardians. We do not knowingly collect personal data directly from children without parental consent.
Video recordings made during our classes are shared exclusively with the parent or guardian who registered for the session. Parents may request deletion of their child's video recordings at any time by contacting us.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us:
SuperMinds (Skills Training Hub Pte Ltd)
250 Tanjong Pagar Road, St Andrew's Centre, #04-01, Singapore 088541
Email: hello@superminds.com.sg
WhatsApp: +65 6602 8262
Website: superminds.com.sg